I refused my package, where is my refund?

If you return an item, you are responsible to ensure the product gets back to us at the requested address according to our refund policy here:

https://bartonpublishing.com/refund

We cannot be responsible for items lost in the mail. This is why we advise our customers not to "Return to Sender," or simply refuse delivery since a higher number of packages tend to get lost that way. Tracking is highly recommended.

Your refund will be processed once we confirm we received the returned products.