How do I cancel my order?

Created by Cheryl R., Modified on Thu, 23 Jun, 2022 at 1:37 PM by Cheryl R.

Thank you for your purchase from Barton Publishing!  Our number one desire is to deliver hope and healing to you and your loved ones.


You can request to cancel your order within a short time period after placing your order. To cancel your order, please email us at [email protected] or give us a call at 888-356-1146 (Outside of the US and Canada: +1 617-603‑0085). 


If your order has already shipped, the window to cancel has passed and your order is not eligible for cancellation. We're unable to cancel an order beyond this time period.


(Note: Auto orders ship the next day and can only be canceled the same day the monthly order renews.)


Your payment method will not be charged if we are able to cancel your order. The credit card or bank may void this charge if we refund right away. The refund may not show up on your statement because the original charge was voided.

If we're unable to cancel your order, your payment method will be charged and your items will be shipped to you. 


In case one of our solutions did not work for you, we offer a generous refund policy on almost all of our products.

Returns will be refunded in the manner in which the original purchase was made.


You can see our product guarantee and refund policy on our website at bartonpublishing.com/refund


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